What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Address Thank you! Oops! Related Contents Combine Your Policies and Save Some things just make perfect sense in pairs. Insurance Needs Assessment: When You're Newly Married Marriage changes everything, including your insurance needs. Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.